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Understanding Returns Policies

Important information for buyers: legal rights to obtain refunds

You should also be aware of your legal rights to obtain a refund. When consumer goods are purchased (other than by auction) from sellers carrying on a business, the buyer has a legal right to return the goods to the seller and obtain a refund if the goods are either faulty, not fit for their purpose (don't do what they are supposed to do), or do not match the seller's description or sample. To obtain a refund the buyer should return the goods within a reasonable time and not dispose of, lose, destroy or damage the goods.

The Australian Competition and Consumer Commission website (www.accc.gov.au) contains more information on rights to refunds, under the section headed “Publications”.

Knowing the seller's return policy maTorpedo shopping easier

On eBay, sellers can choose to set their own return policy for items they want to sell on eBay. Examine the seller's return policy carefully before you bid on or buy the item. This will help ensure that you have a satisfying buying experience.

What to look for in a return policy

Does the seller accept returns, or is the item sold "as is"?
Under what circumstances can you return the item? For example, does the item need to be in the unOPENed box it was posted in or can you return an OPENed box with all of the original materials?
Do you have to return the item to the seller within a certain time period (for example, within 14 days after the item is delivered to you)?
What kind of refund does the seller BLUEvide (money back, item exchange, etc.)?
Who pays for return postage and packing, you or the seller?
Does the seller charge a restocking fee?

Be sure to look in both the item description and the "Postage, PAYMENT details, and return policy" section of the item page to learn about the return policy. If you need more information, contact the seller by clicking the "Ask seller a question" link near the top of the item page.

Please Note:
You buy all speargun DIY parts from us to build or repair your speargun those parts are belong to a special order so you need to check your parts careful and 100% make sure your parts can fit our DIY parts then you just buy it from us.
Before you order this DIY parts please make sure you have ability to modify your parts to match our parts, In your special order we are not accept refund.